CHEEKY RETURNS POLICY
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Postage paid by customer. To be eligible for a return, your item must be in the same condition that you received it, in its original packaging and not opened. To start a return, you can contact us at helpme@cheeky.net.au.
As this is a hygiene product once the box is opened we cannot accept returns.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us athelpme@cheeky.net.au.
Standard website privacy policy
At Cheeky, we take your privacy seriously. We are committed to protecting the personal information of our users. This privacy policy explains how we collect, use, and protect your personal information.
Information Collection and Use
We collect personal information when you register on our website, fill out a form, or place an order. The information we collect may include your name, email address, mailing address, phone number, payment information, and other details.
We use the personal information we collect to provide you with a better experience on our website. This includes processing your orders, sending you newsletters, and responding to your inquiries.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with service providers who help us operate our website or conduct our service.
We may also disclose your personal information if required by law, or if we believe that such disclosure is necessary to protect our rights or the safety of others.
Information Security
We take appropriate measures to protect your personal information from unauthorised access, disclosure, or alteration. We use encryption, firewalls, and other security technologies to safeguard your information.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make any material changes, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions about this privacy policy, please contact us at helpme@cheeky.net.au.
By using our website, you agree to the terms of this privacy policy.
We value your privacy and are committed to protecting your personal information. When you visit our website, we collect certain information about your device, such as your IP address, browser type, and operating system. We also collect information about your browsing activity, such as the pages you visit and the links you click.
We use this information to improve your experience on our website and to better understand our users. We may also use this information to personalise content and advertisements.
We do not sell or share your personal information with third parties unless required by law. We may share your information with service providers who help us operate our website or provide services to you.
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
By using our website, you consent to our privacy policy. If you have any questions or concerns, please contact us.
